Episode 129

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Published on:

29th Mar 2023

MVP129: The First 100 Days

Hypothesis: Customer Lifetime Value highly correlates to a high number of positive interactions within the first 100 days, and the likelihood of those interactions is highly correlated to to the quality of the experience in the first 100 seconds.

Your game store may not be selling gym memberships, but games and hobbies are still part of your customer's lifestyles so that puts your store in a similar space. Find out what you can learn from a successful Crossfit gym and how the first 100 days of a customer's experience with your store determines the next 3 to 5 years.

Get a customized digital marketing strategy for your game store by booking a free 45 minute strategy session with us. We will do a deep dive on the six main areas of digital marketing for your game store and identify what's working and what can be improved on, create a customized strategy based on your brand, and show how we can implement everything for you. Book your strategy session at manaversesaga.com/mma

Show artwork for The Manaverse Podcast: Magic: the Gathering Business / Game Store Entrepreneurship / LGS Professionals

About the Podcast

The Manaverse Podcast: Magic: the Gathering Business / Game Store Entrepreneurship / LGS Professionals
Grow your business, sell more games.
The Manaverse Podcast is a podcast created for you, the gamer with aspirations of building your own local game store (LGS), the entrepreneur running an LGS who wants to grow their business, and the player who wants a behind the scenes look into their favourite hobby. If you’re looking for inspiration, new ideas, and interesting perspectives then Tom Traplin has you covered. Learn the business of selling some of the best games in the world including Mtg, Warhammer, Warmachine, Dungeons and Dragons, board games and Euro games from some of the best retailers in the industry. Once a week, Tom talks with some of the most successful entrepreneurs in the game industry and pulls out the strategies, tactics, and systems that make their businesses so effective. With a special focus on Magic: the Gathering, you will learn how to level up your LGS and build a better community with Tom Traplin and the Manaverse Podcast.
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About your host

Profile picture for Thomas Traplin

Thomas Traplin

Tom Traplin has been involved in the Magic community for the past 18 years in a variety of roles. As a player he played competitively in cities all over North America. As a tournament organizer he's managed hundreds of events and given away thousands of dollars in prizes. As the owner of an LGS he built up a local community and made a living selling Magic cards.

Tom is also the host of the Manaverse Podcast where he interviews some of the best game store entrepreneurs in North America including Pete Hoefling, John Coviello, Lynn Potyen, and many more. He is also a husband, father, business strategist, digital marketer, Dragonball Z fan, and philosopher. Not necessarily in that order.

His mission is to encourage more people to become game store entrepreneurs by giving them the tools and skills they need to succeed.